You don't learn to walk by following rules. You learn by doing, and by falling over. Read Summary
Being a good listener is absolutely critical to being a good leader; you have to listen to the people who are on the front line. Read Summary
All you have in business is your reputation - so it's very important that you keep your word. Read Summary
The art of delegation is one of the key skills any entrepreneur must master. Read Summary
I was dyslexic, I had no understanding of schoolwork whatsoever. I certainly would have failed IQ tests. And it was one of the reasons I left school when I was 15 years old. And if I - if I'm not interested in something, I don't grasp it. Read Summary
Starting your own business isn't just a job - it's a way of life. Read Summary
From my very first day as an entrepreneur, I've felt the only mission worth pursuing in business is to make people's lives better. Read Summary
My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, 'Oh God, I've got to do this today.' Read Summary
An exceptional company is the one that gets all the little details right. And the people out on the front line, they know when things are not going right, and they know when things need to be improved. And if you listen to them, you can soon improve all those niggly things which turns an average company into an exceptional company. Read Summary
There's an inherent danger in letting people think that they have perfected something. When they believe they've 'nailed it,' most people tend to sit back and rest on their laurels while countless others will be labouring furiously to better their work! Read Summary