You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand. Read Summary
Culture drives great results. Read Summary
CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it. Read Summary
What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros. Read Summary
Out-innovating them is the way to beat China. And to do everything that we do in this country to support innovative policy, that drives innovation and new products and more jobs and creates jobs. You can't - you can't put a wall up around here. We tried that in the '30s. It didn't work. Read Summary
Management is all about managing in the short term, while developing the plans for the long term. Read Summary
If GE's strategy of investment in China is wrong, it represents a loss of a billion dollars, perhaps a couple of billion dollars. If it is right, it is the future of this company for the next century. Read Summary
We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained? Read Summary
Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later. Read Summary
In my lifetime, Mitt Romney is the most qualified leader I've ever seen run for the presidency of the United States. Read Summary
Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it. Read Summary